Contact Number: +65 6481 2261
Email: aes@aes-asia.com Contact Number: +65 6481 2261
Email: aes@aes-asia.com 
Our Mission:
Our Vision:
This Privacy Policy sets out the basis which Aviation & Electronics Support Pte Ltd (“AES”) may collect, use, disclose or otherwise process personnel data of our customers in accordance with the Personal Data Protection ACT (“PDPA”), and in helping you making informed decisions when you are using our website or any other means through which you disclose your personal data to us.
This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
Personal Data
1. “Customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, (b) may, or has, entered into a contract with us for the supply of any goods or services by us
“Personal data” means data, whether true or not, about a customer who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your NRIC/ID number, contact information such as your address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information and financial information such as credit card numbers, debit card numbers or bank account information.
Collection, Use and Disclosure of Personal Data
3. We generally do not collect your personal data when you are surfing our company website, unless (a) it is provided to us voluntarily by you directly or via a 3rd party who has been duly authorised by you, and (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We should seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by Law).
4. We may collect and use your personal data for any or all of the following purposes:-
5. If you have provided us with your email address/ telephone number and have indicated that you consent to receiving marketing or promotional information, then from time to time we may contact you using such emails address/ telephone number with information about our products and services.
6. AES will not sell, rent, lease or release your personal information to 3rd AES may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In such cases your personal information will not be transferred to the 3rd party without your explicit consent.
7. We may disclose your personal data:-
8. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter.
Withdrawing Your Consent
9. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
10. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
11. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 9 above.
12. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Access To And Correction Of Personal Data
13. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
14. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
15. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
Protection Of Personal Data
16. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
17. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy Of Personal Data
18. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.
Retention Of Personal Data
19. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
20. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
Transfers Of Personal Data Outside Of Singapore
21. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
Data Protection Officer ( DPO )
22. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request:
Name: Mr Jeffrey Law
Email: jeffrey.law@aes-asia.com
Contact No.: +65 64812261
Effect Of Notice And Changes To Notice
23. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
24. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Effective date : 22 Feb 2021
Last updated : 22 Feb 2021
END OF DOCUMENT
We currently work with many of the world’s major avionics OEM’s. Being a program specialist enables us to implement complex integration and commissioning of large multi-vendor programs. With our Part 21 Organization, it allows us to work with multiple OEM vendors, various governments, Civil wide-body carriers, MRO’s and aircraft manufacturers such as Bell Helicopters, Airbus and AVIC. AES has been designing and installing complex avionics systems for the past 40 years.
We are the preferred engineering company that provides installation services for many of our customers and OEM partners. Our field teams modify and make corrections on-site to drawings and harnesses which further reduces the turnaround time.
Delivering specialized integrated solutions/installation to our customers and major OEM’s such as Bell Helicopter, Genesys, Honeywell, AVIC, etc.
The above allows us to design, manufacture, install, certify, repair/overhaul and release under our FAA 145, Singapore CAAS 145 and many other regional authorized certifying bodies.
As program specialists/consultants, we work with various organisations, airlines, major MRO’s, OEM’s such as Leonardo, Honeywell, Genesys in developing & implementing complex engineering platforms and in certain strategic cases, forming partnerships between both government & OEM’s.
Rapid deployment of experienced avionics teams for overseas installations and commissioning of complex avionics systems. This gives us the advantage of commissioning our projects ahead of schedule.
Our workshops consistently maintain its excellent quality record and offering direct OEM-approved exchanges, technical support, workshop warranty services, LRUs and components repairs and complete overhauls.
ATC Simulator
We represent most of the major avionics OEMs in the market. Some of these representations are on a regionally exclusive basis which allows us to formulate marketing strategies, such as working with regional dealers to promote our products.
We also work with regional dealers on multi-platform, multi-vendor projects that are critically important in today’s demands.
Our expertise, in addition to the marketing of Avionics systems, includes providing the expertise of large scale installation programs. Such programs include extensive design, integration work within AES and also through alliances with the major Avionics OEMs, Completion Centres and STC owners.
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As avionics is a generic product, we can also apply our expertise and the same certification integrity to other types of aircraft.
We also have within our organization, extended work experience in other wide-body aircraft such as Fokker, B747, B767 and B777
AES is the repair, overhaul and warranty center for over thirty years supporting avionics OEM’s such as Honeywell, Genesys, BendixKing, Elta, David Clark, Hydac, Astronova and customers.
We work closely with the OEMs to service the customers in the Asian region.
In 2006, AES incorporated the SAR145 certified Mechanical & Hydraulic workshops to enhance the support to Airbus operators in the Asia Pacific region
Repair/overhaul of the entire range of Airbus cockpit seats.
– From A320 to A380 (less A350 )
AES is your trusted avionics solution partner for over thirty years, serving the Asia Pacific Region and working closely with OEM’s across the world to deliver the excellence and quality we are known for, such as Astronova and their family of printers – ToughWriter, Honeywell, Ritec, Miltope, Rockwell Collins, Thales, etc.
Certification: FAA, EASA, CAAS, CAAC, CAAM, CAAT, DGCA
Hydraulic accumulator repair & overhaul
In 2013, a subsidiary company (SIF) was established to perform cabin interiors refurbishment and components repair.
Aircraft retirement programs
Aircraft Rescue Support Lifting Equipment and Personnel
ATC Simulator
